Diversity and Inclusion in Healthcare Settings
Diversity and Inclusion in Healthcare Settings ( 6 Questions)
A nurse is providing discharge instructions to a client who has limited English proficiency. The client is accompanied by their adult son, who speaks both English and the client's native language. What is the best way for the nurse to ensure effective communication and education with the client?
Use simple words and gestures to communicate with the client directly - This is an ineffective way to communicate with the client, as it may lead to misunderstanding, confusion, or frustration. It may also convey a lack of respect or professionalism from the nurse.
Ask the client's son to translate the instructions for the client verbally - This is an inappropriate way to communicate with the client, as it may compromise the quality and accuracy of the information. The client's son may not be familiar with medical terminology, may omit or alter some details, or may have a personal bias or agenda.
Provide written instructions in both English and the client's native language - This is an insufficient way to communicate with the client, as it may not address the client's literacy level, comprehension level, or learning style. It may also not allow for feedback or clarification from the client.
The nurse should use a professional interpreter, preferably one who is trained and certified in health care, to ensure accurate, clear, and culturally appropriate communication and education with the client. A professional interpreter can also help to maintain the client's privacy, confidentiality, and dignity.
Rationale: The nurse should use a professional interpreter, preferably one who is trained and certified in health care, to ensure accurate, clear, and culturally appropriate communication and education with the client. A professional interpreter can also help to maintain the client's privacy, confidentiality, and dignity.
Incorrect options:
A) Use simple words and gestures to communicate with the client directly - This is an ineffective way to communicate with the client, as it may lead to misunderstanding, confusion, or frustration. It may also convey a lack of respect or professionalism from the nurse.
B) Ask the client's son to translate the instructions for the client verbally - This is an inappropriate way to communicate with the client, as it may compromise the quality and accuracy of the information. The client's son may not be familiar with medical terminology, may omit or alter some details, or may have a personal bias or agenda.
C) Provide written instructions in both English and the client's native language - This is an insufficient way to communicate with the client, as it may not address the client's literacy level, comprehension level, or learning style. It may also not allow for feedback or clarification from the client.