Principles of Effective Communication
Principles of Effective Communication ( 6 Questions)
A nurse is caring for a client who has terminal cancer and is receiving palliative care. The client's family members are present at the bedside, and express their grief, anger, and guilt. Which of the following actions should the nurse take to communicate effectively with the family members?
All of the above.
Rationale: The nurse should take all of the above actions to communicate effectively with the family
members of a client who has terminal cancer and is receiving palliative care, as this demonstrates
respect, empathy, and compassion. The nurse should provide factual information about the client's
condition and prognosis, using clear and simple language, and avoiding false reassurance or giving
unrealistic hope. The nurse should encourage the family members to express their emotions and offer
support, using active listening skills, such as nodding, paraphrasing, reflecting, and summarizing. The
nurse should also suggest coping strategies and resources for the family members to deal with their
grief, such as counseling, support groups, spiritual care, or hospice services.
Incorrect options:
None.
Correct answer: D) All of the above.
Rationale: The nurse should take all of the above actions to communicate effectively with the family
members of a client who has terminal cancer and is receiving palliative care, as this demonstrates
respect, empathy, and compassion. The nurse should provide factual information about the client's
condition and prognosis, using clear and simple language, and avoiding false reassurance or giving
unrealistic hope. The nurse should encourage the family members to express their emotions and offer
support, using active listening skills, such as nodding, paraphrasing, reflecting, and summarizing. The
nurse should also suggest coping strategies and resources for the family members to deal with their
grief, such as counseling, support groups, spiritual care, or hospice services.
Incorrect options:
None.