Providing Culturally Competent Care
Providing Culturally Competent Care ( 5 Questions)
A nurse is conducting a health history interview with a client who belongs to a different cultural group than the nurse. Which communication strategy should the nurse use to facilitate culturally competent care?
The nurse should use an interpreter who is familiar with both cultures and languages, if needed, to ensure accurate and effective communication with the client. The interpreter should be a trained professional who can maintain confidentiality, avoid bias, and respect cultural nuances. The nurse should also speak directly to the client, not to the interpreter, and use simple and clear language.
Use closed-ended questions to obtain specific and factual information from the client. - This is an incorrect option, as it may limit the amount and quality of information that the nurse can obtain from the client. The nurse should use open-ended questions to elicit more comprehensive and descriptive responses from the client, and allow them to express their concerns, beliefs, and preferences in their own words.
Use gestures and body language to convey meaning and emotions to the client. - This is an incorrect option, as gestures and body language may have different meanings and interpretations across different cultures. The nurse should be aware of their own nonverbal communication and avoid using gestures or expressions that may be offensive or confusing to the client. The nurse should also observe and respect the client's nonverbal cues, such as eye contact, personal space, and touch.
Use humor and jokes to establish rapport and trust with the client. - This is an incorrect option, as humor and jokes may not be appropriate or appreciated in some cultures or situations. The nurse should avoid using humor or jokes that may be insensitive, disrespectful, or stereotypical of the client's culture or background. The nurse should also be mindful of their tone of voice, volume, and pace when communicating with the client.
Rationale: The nurse should use an interpreter who is familiar with both cultures and languages, if needed, to ensure accurate and effective communication with the client. The interpreter should be a trained professional who can maintain confidentiality, avoid bias, and respect cultural nuances. The nurse should also speak directly to the client, not to the interpreter, and use simple and clear language.
Incorrect options:
B) Use closed-ended questions to obtain specific and factual information from the client. - This is an incorrect option, as it may limit the amount and quality of information that the nurse can obtain from the client. The nurse should use open-ended questions to elicit more comprehensive and descriptive responses from the client, and allow them to express their concerns, beliefs, and preferences in their own words.
C) Use gestures and body language to convey meaning and emotions to the client. - This is an incorrect option, as gestures and body language may have different meanings and interpretations across different cultures. The nurse should be aware of their own nonverbal communication and avoid using gestures or expressions that may be offensive or confusing to the client. The nurse should also observe and respect the client's nonverbal cues, such as eye contact, personal space, and touch.
D) Use humor and jokes to establish rapport and trust with
the client. - This is an incorrect option, as humor and jokes may not be appropriate or appreciated in some cultures or situations. The nurse should avoid using humor or jokes that may be insensitive, disrespectful, or stereotypical of the client's culture or background. The nurse should also be mindful of their tone of voice, volume, and pace when communicating with the client.