Cultural Competence and Diversity in Healthcare > Fundamentals
Exam Review
Providing Culturally Competent Care
Total Questions : 5
Showing 5 questions, Sign in for moreA nurse is caring for a client who has a cultural preference for using herbal remedies. Which action should the nurse take?
Explanation
Rationale: The nurse should respect the client's cultural preference for using herbal remedies and ask about the types and effects of the herbal remedies they use, as this can help to identify any potential interactions or contraindications with the prescribed medications. The nurse should also provide information about the prescribed medications and their expected outcomes, and collaborate with the client and the health care provider to develop a mutually acceptable treatment plan that incorporates both conventional and alternative therapies.
Incorrect options:
A) Discourage the client from using any herbal remedies, as they may interfere with the prescribed medications. - This is an incorrect option, as it shows a lack of respect for the client's cultural preference and may cause the client to feel defensive or distrustful of the nurse and the health care system.
C) Report the client to the health care provider for noncompliance with the prescribed treatment plan. - This is an incorrect option, as it implies that the client is violating a rule or regulation by using herbal remedies, which may not be the case. The nurse should not assume that the client is noncompliant with the prescribed treatment plan without first assessing their understanding and adherence to it.
D) Educate the client about the evidence-based benefits of conventional medicine over herbal remedies. - This is an incorrect option, as it shows a lack of cultural sensitivity and may create a power imbalance between the nurse and the client. The nurse should not impose their own beliefs or values on the client, but rather acknowledge and respect their differences and preferences.
A nurse is conducting a health history interview with a client who belongs to a different cultural group than the nurse. Which communication strategy should the nurse use to facilitate culturally competent care?
Explanation
Rationale: The nurse should use an interpreter who is familiar with both cultures and languages, if needed, to ensure accurate and effective communication with the client. The interpreter should be a trained professional who can maintain confidentiality, avoid bias, and respect cultural nuances. The nurse should also speak directly to the client, not to the interpreter, and use simple and clear language.
Incorrect options:
B) Use closed-ended questions to obtain specific and factual information from the client. - This is an incorrect option, as it may limit the amount and quality of information that the nurse can obtain from the client. The nurse should use open-ended questions to elicit more comprehensive and descriptive responses from the client, and allow them to express their concerns, beliefs, and preferences in their own words.
C) Use gestures and body language to convey meaning and emotions to the client. - This is an incorrect option, as gestures and body language may have different meanings and interpretations across different cultures. The nurse should be aware of their own nonverbal communication and avoid using gestures or expressions that may be offensive or confusing to the client. The nurse should also observe and respect the client's nonverbal cues, such as eye contact, personal space, and touch.
D) Use humor and jokes to establish rapport and trust with
the client. - This is an incorrect option, as humor and jokes may not be appropriate or appreciated in some cultures or situations. The nurse should avoid using humor or jokes that may be insensitive, disrespectful, or stereotypical of the client's culture or background. The nurse should also be mindful of their tone of voice, volume, and pace when communicating with the client.
A nurse is planning care for a client who follows a vegan diet for religious reasons. Which intervention should the nurse include in the plan of care?
Explanation
Rationale: The nurse should assess the client's nutritional status and dietary intake, as this can help to identify any nutritional deficiencies or imbalances that may affect the client's health and recovery. The nurse should also respect the client's dietary preferences and provide them with appropriate food choices that meet their nutritional needs and religious beliefs.
Incorrect options:
B) Encourage the client to consume animal products in moderation. - This is an incorrect option, as it shows a lack of respect for the client's religious beliefs and may cause the client to feel offended or pressured. The nurse should not attempt to change the client's dietary preferences, but rather support them in maintaining their dietary practices.
C) Provide education on how to prevent vitamin B12 deficiency. - This is an incorrect option, as it assumes that the client is at risk of vitamin B12 deficiency, which may not be the case. The nurse should not provide education on a specific topic without first assessing the client's knowledge and needs. The nurse should also avoid generalizing or stereotyping the client's dietary habits based on their culture or religion.
D) Refer the client to a dietician for further counseling. - This is an incorrect option, as it implies that the client needs professional guidance or intervention for their dietary choices, which may not be true. The nurse should not refer the client to a dietician without first assessing their nutritional status and dietary intake, and discussing their goals and expectations with them.
A nurse is caring for a client who has a terminal illness and requests to have a spiritual leader visit them at the hospital. Which action should the nurse take?
Explanation
Rationale: The nurse should arrange for the spiritual leader to visit the client as soon as possible, as this can help to meet the client's spiritual needs and provide them with comfort and support during a difficult time. The nurse should respect the client's request and facilitate their access to spiritual resources and services that are consistent with their beliefs and preferences.
Incorrect options:
B) Ask the client why they want to see a spiritual leader at this time. - This is an incorrect option, as it may imply that the nurse is questioning or judging the client's decision or motivation to see a spiritual leader, which may make the client feel uncomfortable or defensive. The nurse should not probe or interrogate the client about their spiritual beliefs or practices, but rather accept and acknowledge them without bias or criticism.
C) Inform the client that spiritual leaders are not allowed in the hospital due to infection control measures. - This is an incorrect option, as it may be untrue or inaccurate, depending on the hospital policies and procedures regarding visitors and infection control measures. The nurse should not deny or restrict the client's access to spiritual resources and services without a valid reason or justification, and should consult with the health care team and administration if there are any concerns or issues regarding this matter.
D) Suggest that the client can pray or meditate on their own instead of seeing a spiritual leader. - This is an incorrect option, as it may show a lack of understanding or empathy for the client's spiritual needs and desires, which may make the client feel dismissed or ignored. The nurse should not suggest alternative or substitute ways of meeting the client's spiritual needs without first assessing their preferences and expectations, and respecting their choices.
A nurse is providing discharge instructions to a client who has limited health literacy. Which strategy should the nurse use to enhance culturally competent care?
Explanation
Rationale: The nurse should provide written materials that are at an appropriate reading level and use simple language, as this can help to improve the client's comprehension and retention of information, and reduce confusion and anxiety. The written materials should also be culturally relevant and sensitive, and include pictures, diagrams, or charts if possible.
Incorrect options:
A) Use medical jargon and technical terms to explain the diagnosis and treatment plan. - This is an incorrect option, as it may overwhelm or intimidate the client, and hinder their understanding and adherence to the diagnosis and treatment plan. The nurse should avoid using medical jargon and technical terms, and instead use plain language that is clear and concise.
C) Give verbal instructions only and ask the client to repeat them back verbatim. - This is an incorrect option, as it may not be sufficient or effective. Verbal instructions alone may not adequately address the client's limited health literacy. Additionally, asking the client to repeat the instructions verbatim may not accurately gauge their understanding, as they may feel embarrassed or hesitant to ask for clarification.
D) Assume that the client understands everything and does not have any questions. - This is an incorrect option, as it overlooks the client's limited health literacy and assumes their understanding without proper assessment. It is important for the nurse to actively assess the client's understanding, encourage questions, and provide additional explanations or clarifications as needed.
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