Family and Caregiver Support
Family and Caregiver Support ( 5 Questions)
A nurse is caring for a client who has terminal cancer and has decided to stop treatment and enter hospice care. The client's family members express anger and disbelief at the client's decision. How should the nurse respond?
"I understand how you feel, but you have to respect your loved one's wishes." - This statement may sound patronizing or insensitive, as it implies that the nurse knows how the family members feel and that they are not respecting the client's wishes. The nurse should avoid using "but" statements, as they can negate or minimize the previous statement.
The nurse should use active listening and empathy skills to acknowledge and validate the family members' feelings, without judging or dismissing them. The nurse should also avoid giving advice or opinions that may conflict with the client's wishes.
"Why are you angry? Don't you want your loved one to be comfortable?" - This statement may sound accusatory or defensive, as it questions the family members' motives and emotions. The nurse should avoid using "why" questions, as they can sound confrontational or judgmental.
"You should talk to your loved one and try to change their mind." - This statement may sound disrespectful or inappropriate, as it suggests that the nurse does not support the client's decision and that the family members should persuade the client otherwise. The nurse should avoid giving unsolicited advice or opinions that may interfere with the client's autonomy and dignity.
Rationale: The nurse should use active listening and empathy skills to acknowledge and validate the family members' feelings, without judging or dismissing them. The nurse should also avoid giving advice or opinions that may conflict with the client's wishes.
Incorrect options:
A) "I understand how you feel, but you have to respect your loved one's wishes." - This statement may sound patronizing or insensitive, as it implies that the nurse knows how the family members feel and that they are not respecting the client's wishes. The nurse should avoid using "but" statements, as they can negate or minimize the previous statement.
C) "Why are you angry? Don't you want your loved one to be comfortable?" - This statement may sound accusatory or defensive, as it questions the family members' motives and emotions. The nurse should avoid using "why" questions, as they can sound confrontational or judgmental.
D) "You should talk to your loved one and try to change their mind." - This statement may sound disrespectful or inappropriate, as it suggests that the nurse does not support the client's decision and that the family members should persuade the client otherwise. The nurse should avoid giving unsolicited advice or opinions that may interfere with the client's autonomy and dignity.