More Questions on the Topic
More Questions on the Topic ( 13 Questions)
A nurse is assessing a client who has been admitted with depression. Which of the following communication techniques should the nurse use to establish rapport with the client?
Open-ended questions are those that cannot be answered with a simple yes or no, and they allow the client to explore and elaborate on their feelings, thoughts, and experiences. This helps the nurse to gain a better understanding of the client's perspective and needs, and to build trust and rapport with the client.
Use closed-ended questions to obtain specific information from the client. - Closed-ended questions are those that can be answered with a yes or no, or a short factual response. They are useful for obtaining specific information, such as medical history or symptoms, but they do not facilitate therapeutic communication or rapport building, as they limit the client's opportunity to express themselves fully.
Use leading questions to direct the client's thoughts and responses. - Leading questions are those that suggest a desired answer or imply a judgment or opinion from the nurse. They are not appropriate for therapeutic communication, as they can make the client feel pressured, manipulated, or defensive, and they can interfere with the client's autonomy and self-determination.
Use clichés to reassure the client and minimize their concerns. - Clichés are overused or trite expressions that have lost their original meaning or impact. They are not helpful for therapeutic communication, as they can convey a lack of empathy, sincerity, or interest from the nurse, and they can invalidate or dismiss the client's feelings and concerns.
Correct answer: A) Use open-ended questions to encourage the client to express their feelings.
Rationale: Open-ended questions are those that cannot be answered with a simple yes or no, and they allow the client to explore and elaborate on their feelings, thoughts, and experiences. This helps the nurse to gain a better understanding of the client's perspective and needs, and to build trust and rapport with the client.
Incorrect options:
B) Use closed-ended questions to obtain specific information from the client. - Closed-ended questions are those that can be answered with a yes or no, or a short factual response. They are useful for obtaining specific information, such as medical history or symptoms, but they do not facilitate therapeutic communication or rapport building, as they limit the client's opportunity to express themselves fully.
C) Use leading questions to direct the client's thoughts and responses. - Leading questions are those that suggest a desired answer or imply a judgment or opinion from the nurse. They are not appropriate for therapeutic communication, as they can make the client feel pressured, manipulated, or defensive, and they can interfere with the client's autonomy and self-determination.
D) Use clichés to reassure the client and minimize their concerns. - Clichés are overused or trite expressions that have lost their original meaning or impact. They are not helpful for therapeutic communication, as they can convey a lack of empathy, sincerity, or interest from the nurse, and they can invalidate or dismiss the client's feelings and concerns.